Under the direction of the Quality Manager, assists the Quality department in coordinating, developing, implementing, and maintaining the health plan regulatory requirements for HEDIS, NCQA, MACRA, CMS, and ACO improvement programs. This position will participate in the development of policies and procedures, standard work and educational materials for the clinic staff members, providers, and leadership. Support and focus on performance improvement of quality scores based on data surrounding the regulatory quality improvement initiatives and proper medical record documentation. Additionally, this person will be member facing coordinating/educating care gap closure and in the completion of selected care gaps such as Retinal Eye Exams, Bone Density Screenings, Diabetic Screenings, etc.